IMMonitor Enterprise Installation and User's Guide
1.Installation Guide
1.1 How to deploy IMMonitor.
1.2 Install winpcap.
2.User's Guide
3.FAQ
3.1 It can not capture any conversations.
3.2 It can only capture myself's conversations.
3.3 Why does it only show others' IP address instead of user id?
3.4 How can I view the logs from other computers?( remote access)
3.5 Other questions
4.Contact us
Because not every computer can monitor all the LAN if you are not using a HUB.You'd better read
Installation Guide first and choose
the correct machine in your LAN to install IMMonitor.
Before installation, please check whether Winpcap has been installed in your system.(go to the control-panel, then open the "add/remove programs" applet. If WinPcap is present in your system, an entry called "WinPcap" will be present.)
If winpcap is already installed,you can ignore this, otherwise you need to install it.(Please remember to uninstall it first if you want to upgrade it.Our version is 3.1Beta4.)
If your computer has more than one network adapters, you need to choose the correct one to sniff on.(configuration->Adapter)
After correct configuration,IMMonitor need about 1-2 minutes to capture the instant message conversations.Please be patient.
Please check your configuration first, if the configuration is correct.You need to check whether winpcap is installed correctly,Now winpcap version is 3.1 Beta4.
If this is your first installation or reinstallation of winpcap, please restart your computer and try again.
Maybe your LAN is connected by a switch. This is related to your network topology.
Please refer to Installation Guide or apply for online support.
Congratulations, IMMonitor is now working well. Just be patient and wait.
IMMonitor Enterprise support remote access. All you need to know is the IP address or hostname of the computer which has been installed IMMonitor.
Then you may visit http://IPaddress:8080 to access it. As an example, the machine's IP is 192.168.3.1 , You may type http://192.168.3.1:8080 in the
address bar of your browser and do it.
Email:
ICQ:152-920-135
AIM:xiaoshuang0302
MSN:xiaoshuang0302@163.com
YAHOO:xiaoshuang0302
OICQ:416537809